1. Our Commitment to Privacy

At Gau-Solution Communication (Pty) Ltd (G-SC), we value the trust you place in us. In accordance with the Protection of Personal Information Act (POPIA), we are committed to protecting your personal information and ensuring that your privacy is respected.

2. Information We Collect

We only collect personal information that is necessary for us to provide our services. This may include:

• Contact Details: Name, email address, and phone number.

• Service Information: Details provided by you when requesting IT support, consulting, or marketing services.

• Technical Data: IP addresses or cookies (if applicable) when you visit our website to ensure a smooth user experience.

3. How We Use Your Information

Your information is processed strictly for the following purposes:

• To respond to your inquiries and provide requested services.

• To communicate updates regarding your service calls via email or SMS.

• To maintain and improve the security of our IT infrastructure.

• To comply with any legal or regulatory obligations.

4. Data Security and Sharing

We implement strict industry-standard technical and organizational measures to secure your data against unauthorized access, loss, or theft.

• No Selling of Data: We do not sell or rent your personal information to third parties.

• Third-Party Disclosure: We only share information with third-party service providers (such as hosting partners) who are also compliant with privacy laws and are necessary to deliver our services.

5. Your Legal Rights (POPIA)

Under POPIA, you have the right to:

1. Access: Request a copy of the personal data we hold about you.

2. Correction: Ask us to update or fix any incorrect information.

3. Deletion: Request that we delete your data (where legally permitted).

4. Objection: Object to the processing of your data for marketing purposes.

6. Contact Our Information Officer

If you have any questions about this policy or how we handle your data, please contact us:

• Email: Info@g-sc.co.za

• Address: Johannesburg Central, Gauteng, 2001